Shipping policy
Last Updated: [Date]
Thank you for shopping with [Your Store Name]. We are committed to delivering your order safely and on time.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a confirmation email or SMS with tracking details.
Shipping Time
Estimated delivery times are:
- Metro Cities: 2–5 business days
- Other Locations: 4–8 business days
- Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
- Free shipping on orders above ₹[Amount].
- A shipping fee of ₹[Amount] will be charged on orders below the free shipping threshold.
Shipping charges, if applicable, will be displayed during checkout before payment.
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email or SMS. You can use this link to monitor your shipment's status.
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Address
Please ensure that your shipping address is accurate when placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Damaged or Lost Packages
If your package arrives damaged or you do not receive your order within the expected delivery period, please contact our customer support within 7 days of the expected delivery date.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@[yourdomain].com
Phone: +91-XXXXXXXXXX
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)