Thank you for shopping with Augusta.

We are committed to ensuring your order reaches you safely and on time. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During product launches, festive seasons, or sale periods, processing times may be slightly longer.

Shipping Within India

• Standard delivery usually takes 3–7 business days, depending on your location.

• Remote locations may require additional delivery time.

International Shipping

We ship to selected international destinations.

Delivery timelines typically range between 7–15 business days, depending on the destination country and customs processing.

Please note that customs duties, import taxes, or additional local charges (if applicable) are the responsibility of the customer.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.

We may offer free shipping during promotional campaigns or on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive an email or SMS containing your tracking details.

Delivery Delays

While we work with trusted courier partners, occasional delays due to weather conditions, public holidays, courier disruptions, or unforeseen circumstances may occur. Augusta is not liable for delays caused by third-party logistics providers.

Incorrect Address

Please ensure your shipping address is accurate before placing your order.

If an incorrect address is provided and the package is returned to us, the customer will be responsible for any additional shipping charges required to resend the order.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the delivery date or expected delivery date with your order number and relevant photographs, and we'll assist you in resolving the issue.

For any shipping-related queries, please contact us at connect@withaugusta.in.